Returns Policy
For returns, the intimation should be given to the Company within 7 days of the receipt of the product by the customer.
• While we take extreme care in packaging, some times the product delivered may be damaged during the transit. In such cases,
1. the Company will try to first repair the product or provide a way to restore/ repair the product. The cost will be borne by the Company
2. If a return is the only option, then depending on the customer location, arrangements will be made to pick the items up and bring it to our nearest base location. The cost of pick up will be borne by the Company. In some rare cases, some part of the cost may be borne by the customer which will be reimbursed to the customer through gift vouchers and/or refunds as feasible.
2. If a return is the only option, then depending on the customer location, arrangements will be made to pick the items up and bring it to our nearest base location. The cost of pick up will be borne by the Company. In some rare cases, some part of the cost may be borne by the customer which will be reimbursed to the customer through gift vouchers and/or refunds as feasible.
• In rare cases, based on sole discretion of the Company, we may allow return of a proudct if the product does not fit the space. In such cases, the complete cost of return will be borne by the customer. There will be no restocking fee.
For refunds, please refer to our refund policy